The Unemployment Help Center, Ltd, represents Alabama Claimants at Unemployment Compensation Hearings and Appeals. We provide highly experienced Hearings Representatives who can, and will, fight for your Alabama Unemployment Compensation benefits
Contact us using the form on this page
Overview of the Alabama Unemployment Compensation Appeals Process
Four steps: Apply for benefits; Initial Determination; Hearing before an Alabama Unemployment Compensation Hearing Officer; and, Appeal from the Hearing to the Alabama Unemployment Compensation Board of Review.
1. You become separated from your employer. This means you were:
a. Terminated (the employer told you not to work)
b. Quit (you made the decision to stop working for this employer); or,
c. Laid off for lack of work (the job ended - you could not keep working because there was no more work)
2. You file a claim for unemployment benefits.
3. Your claim is sent to a Claims Examiner. That Claims Examiner reviews the facts that were provided by both you and your former employer. The Claims Examiner then issues a Determination letter that either informs that you are legally eligible for Unemployment Benefits or you are denied those benefits
4. If you are denied benefits then you can file an appeal to the Hearing and Appeals Division. You have fifteen (15) calendar days to file a further appeal. Contact the Unemployment Help Center below and we will do this for you.
5. Once your appeal is filed the next step is a Hearing before a Hearing Officer (Administrative Law Judge). These hearings are usually conducted by telephone but they are very similar to a Courtroom Hearing you may have experienced or seen on television or in a movie. Witnesses are placed under oath and asked questions about your employment history and, specifically, the reasons for separation from employment (fired, quit or laid off).
This is what the Unemployment Help Center, Ltd. handles – we provide highly experienced representatives who will prepare you for your hearing and then attend the hearing with you. We will present your testimony, make argument to the Hearing Officer and cross-examine the employer’s witnesses.
This Hearing is a crucial step in the road to obtaining your Alabama Unemployment Benefits. The hearing is held de novo. This means that the Alabama Hearing Officer is not reviewing the Alabama Claim’s Examiner’s Decision, but rather listening and reading the facts as if for the first time and from the beginning. Anything that the Alabama Claims Examiner found is not under consideration – you start fresh. Contact us for complete details about what will happen during your hearing.
6. Appeals to the Alabama Unemployment Compensation Board of Appeals. You (or your employer) can file a further appeal from the Alabama Hearing Officer’s decision to the Alabama Unemployment Compensation Board of Appeals. The Alabama Unemployment Compensation Board of Appeals will review the record made before the Alabama Hearing Officer and issue a new decision. This means the listen to (or read) the transcript of testimony to determine if there were errors of fact or law that would change the decision below.
The Alabama Unemployment Board of Appeals may grant or deny your application for appeal. In order for the appeal to be granted, the request for appeal must be complete and address specific points that were not thoroughly covered in the appeal with the Hearings Officer. If your application for an appeal with the Board of Appeals is denied, you will be notified of the denial by certified mail. If your application for appeal is granted, the Board may decide the case based on the record or they may schedule a hearing.
7. You may also file a further appeal to the circuit court in the county of the claimant’s residence. This is outside the jurisdiction of the Alabama Unemployment Compensation Administrative process and you should consult with your local Bar Association at this point.
File Your Unemployment Compensation Appeal in Writing
The Alabama Department of Labor announces that, effective immediately, all appeals involving Unemployment Compensation (UC) cases should be in writing.
Written appeals may be sent to :
Hearings & Appeals
State of Alabama
649 Monroe Street
Montgomery, AL 36131
or faxed to: (334) 242-2084.
Note: Appeals must be received by the Hearings and Appeals Division within the time allowed by law.
Prior to establishment of the call centers, all appeals had to be in writing. Allowing appeals to be filed by telephone through the call centers has not proven to be administratively feasible. Filing appeals by telephone has resulted in a huge backlog of cases and delayed payment of benefits to claimants.
Initial claims for UC benefits still must be made by telephone by calling Labor Call Centers.