Unemployment Help Center

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FAX 215-434-7312
email: Help@UCHelpCenter.com


We represent Claimants at Unemployment Hearings and Appeals.  We will file your appeal for you and be there with you throughout the entire unemployment compensation process.  Our representatives are extremely experienced advocates, former unemployment appeals judges and devoted to winning your case.

We win unemployment cases – plain and simple.

Our past clients are our best source of proof – we will provide references upon request 



If you need or just want the Unemployment benefits you deserve contact us immediately 

Increase your odds of winning your Unemployment Hearing or Appeal

A New York Unemployment Advocacy group notes: Claimants have been awarded benefits in approximately 60% of the cases in which they were represented by an unemployment advocate.  This is a truly remarkable statistic given the estimated  average success rate of less than 30% for unrepresented claimants. These figures demonstrate that legal assistance provided by the an representative  makes a tremendous difference in the outcome of unemployment proceedings. With the assistance of the representatives, claimants are able to successfully navigate a complex bureaucratic system, and obtain crucial financial support. http://www.uac-ny.org/about_us.php


We do this by carefully screening all unemployment cases and only accepting  those that we think we can win.  Contact us today for a free unemployment appeals consultation 

We now offer a free question and answer program. Submit your question on our contact page.

  • Free consultation
  • We've been in business for over 20 years
  • Submit your question on line or by telephone
  • Review of your HR U.C. status

What We Can Do For You

We win your unemployment compensation hearing, appeal or initial filing.

Professional U.C. Representatives who can solve your problem

Up to date resources to quickly and inexpensively solve your U.C. dilemma.

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Some Common Misconceptions And Tips On How To Avoid Them

Misconception: I will automatically win my hearing if the other side (claimant or employer) does not show up.

Fact: You never have an automatic win just because the other party fails to appear. In some type of claims you bear the burden of proof. This means that unless you can effectively convince the Referee or U.C. Board that your position is correct and within the law you can, and will, lose your hearing. Further, even if the party with the burden of proof fails to appear you can STILL lose. The Referee or U.C. Board will explore the facts of your case and may use those facts against you. The key to avoiding a loss is to properly prepare and have quality representation. The U.C. Help Office has over fifteen years of experience with all types of Unemployment issues. Contact us today using the contacts page or call 610-972-6610.

Misconception: I have fifteen (15) "business" days to file my appeal from a decision. The count does not start until I receive a decision. I can file my appeal a few days late and the Board will understand.

Fact: WRONG. You have fifteen (15) days from the date the decision – this means every day (including Sundays, Holidays and weekends) counts in that fifteen day period. (If the last day is a Sunday or Holiday then the last day becomes the next business day). The count starts the day the decision is MAILED! If you appeal even one day late then you will lose the right to appeal entirely. There are a few exceptions but these are extremely hard to meet and you should never wait to file your appeal. An appeal can be filed three ways – by USPS, by fax and by email.

The Unemployment Help center will file your appeal at no charge and help you preserve your rights. Call or email today!

Misconception: It is better to say that you were "laid off" then to tell the true reason for you separation from employment.

Fact: Always tell the truth or you may be looking at criminal penalties. If the U. C. Board determines that you received benefits that you were not entitled you may be subject to a fault overpayment penalty.

Misconception: If an employee quits he or she cannot receive benefits.

Fact: Untrue. The Unemployment Help Office has represented Claimants and Employers in this situation to great effect. It is important to know the law and how it applies to the facts of your unemployment whether the claimant quits or is fired. Strong advocacy involves presenting those facts to influence a decision in your favor. Whether you are trying to collect benefits or avoid a rate increase the Unemployment Help center offers you the best advice and for FREE.

We Offer Free Consultations for all Unemployment Hearing Representation Questions

We have noticed an increase in Employer Representatives at Unemployment Hearings - the employers are fighting more unemployment compensation claims right now and they are often doing so without regard to your rights as a Claimant.

You have the right to have a representative of your choosing at you unemployment compensation hearing

You have the right to present witnesses and testimony at your unemployment compensation hearing

You have the right to question witnesses and testimony at your unemployment compensation hearing 

In  Northeast Towing Services v Unemployment Board of Review a January 9, 2013 Pennsylvania Commonwealth Court Case the Court found a Pennsylvania Unemployment Claimant eligible for benefits reversing the Referee

Here are a few excerpts from that case:

Claimant worked approximately 15 hours per week as a tow-truck driver for Employer. He was employed from March 2008 through December 12, 2010, when he was fired after being arrested on December 11th on drug-related charges. Claimant then applied for unemployment benefits. In response to Claimant’s application, Employer stated that Claimant was fired because he violated the company drug policy and because the State Police, an important customer of Employer, did not permit any person with a felony conviction to offer towing services to the State Police. The UC Service Center granted benefits to Claimant, finding that Employer did not establish proof of a violation of its work rule.

Employer appealed, and a hearing was held before the Referee. At the hearing, Brandon Rosencranse, Employer’s owner, testified that on December 12th the State Police notified him that Claimant had been arrested on drug charges. Rosencranse claimed Claimant’s conduct was a violation of Employer’s drug policy, even though Claimant had not been working at the time of his arrest. A copy of Employer’s drug policy, signed by Claimant, was entered into evidence. It states in full:

This company promotes a safe working environment [a]nd will not tolerate any employee using or abusing alcohol or drugs while involved in any safety sensitive function with this company. If any employee violates this policy, it will be the determination of the owner, Branden Rosencranse, as to the steps taken to correct this issue. Steps taken can range from a reprimand to the termination of the employees employment,

Claimant testified that he never used drugs while working and he never would. He asked Employer not to fire him and offered to pay for weekly drug testing for a full year. Claimant stated that he has worked full-time with another employer for the past 13 years and is a good employee.

The Board found that Employer’s drug policy was irrelevant because Claimant’s conduct had occurred off-duty. It also found that the State Police contract prohibited employing drivers convicted of a felony, and Claimant had not been convicted of a felony. Accordingly, Employer did not establish that Claimant’s conviction interfered with his ability to tow vehicles for the State Police. Drawing on Section 3 of the Law, which sets forth the purposes of the unemployment compensation system, the Board held that Claimant’s off-duty conduct did not affect his ability to do work for Employer. The Board reversed the Referee.

Because Employer did not establish that Claimant’s conduct violated its drug policy or had the potential to alter Employer’s ability to contract with the State Police, it did not prove willful misconduct. Employer also did not prove that Claimant’s off-the-job conduct directly affected his ability to perform his duties. Thus, we find that the Board did not error in granting benefits.


Can You Collect Unemployment Benefits When Fired

Sometimes it still amazes us how some employees can misinterpret their own work conduct being their fault, while others seem clueless that what they did as an employee reeks of intention or negligent irresponsibility.

This is why having guidance and representation is so important for your unemployment appeal and unemployment hearing.

Read more unemployment tips and tricks

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